General

  1. Better formatting for survey response.

    Please, please do something to update the "reply to" for people who have completed a survey. The plain text reply option is really bad, and looks unprofessional compared to the regular campaign emails. Even a choice of one neatly formatted HTML template would be nice. Thanks!

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Richard! Thanks for the suggestion about the “reply to” on completed surveys. Its definitely something we can add to the wish list. Of course, as a workaround, you could send a HTML template broadcast email to that one customer, but that would be a few extra steps. Interestingly, I’ve seen a trend lately where a lot of companies are using plain text emails for a more “personal” approach on sales & service issues (something that doesn’t look like it came out of the marketing machine).

    We’ll add it to the wish list!
    Thanks,
    Duessa

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