Survey response trigger (based on results)
Option to send a message based on a customer completing a survey and scoring above / below a certain score. For instance, customers who score you all As could get a special message inviting them to post a review on Yelp.
12
votes
AdminSalesBuilder
(Product Manager, Granbury SalesBuilder)
shared this idea
This feature is available now. Please review this help article on triggers for campaign messages which explains how to use the Survey trigger. https://grsalesbuilder.uservoice.com/knowledgebase/articles/905961. If you need assistance setting this up, please contact our Salesbuilder support team!
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Ashley Isaacs
commented
I love this idea. We requested it when we started using the surveys.